Recent Posts


11/20/2019 (Permalink)

A black and white photo with a SERVPRO vehicle in the center and a SERVPRO professional with a woman on the right. History of SERVPRO®


The history of SERVPRO® industries LLC begins in 1967 when a couple decided to create a painting business in Sacramento, CA. This couple was Ted and Doris Isaacson and their business would grow and change into a franchisor of cleanup and restoration in 1969. Around this time, they acquired 175 Franchises from the Bristol-Meyers Domesticare Division. The business would continue to grow and now SERVPRO® has been established nationwide consisting of 1,500 franchises. They have also been awarded and ranked #1 consecutively in the Restoration Services category by Entrepreneur Magazine since 2005.

Our Commitment:

With a long history of success in the restoration industry, we at SERVPRO® of Petaluma/Rohnert Park have a responsibility to you guys in the community to do a great job and be a proud representative of the SERVPRO® name.

Contact Us:

Need restoration services? Give us a call and one of our professional team members will help you in the right direction. Phone: (707) 588-8226.

5 Safety Tips for your Fire Escape Plan

11/19/2019 (Permalink)

A brown wooden background with five silver bars that make the five symbol in Roman numerals. The Number Five in Roman Numerals

October is Fire Prevention Month and our team at SERVPRO of Petaluma/Rohnert Park have followed these safety tips shared by the National Fire Protection Association through this year’s National Fire Prevention Week campaign, “Not Every Hero Wears a Cape. Plan and Practice Your Escape!”

Please be safe and follow these tips so that you and your family can escape the fire safely.

  1. It is important to know the layout of your home. Make an escape plan by drawing a map that shows all your windows and doors, which could potentially be your exit strategy.

Fact: One-third of American households who made an estimate thought they would have at least 6 minutes before a fire becomes life threatening. Unfortunately, the time available could be as little as one to two minutes, according to Lorraine Carli, NFPA’s vice president of Outreach and Advocacy.

  1. Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside can be easily opened.

Fact: A closed door may slow the spread of smoke, heat, and fire. Make sure to close all doors behind you when exiting a room. Also, check to make sure a door is not hot, that can be an indicator of a fire on the other side.

  1. Have an outside meeting place (like a tree, light pole or mailbox) a safe distance from the home where everyone should meet.

Fact: Escape planning and practice can help reduce the time to get everyone out. It is best to call the Fire Department when outside your home.

  1. Practice your escape plan during the day and night with everyone in your home at least twice a year using different ways out. Be extra mindful to teach children how to escape on their own in case you can’t help them.

Fact: While 71% of Americans have an escape plan in case of a fire, only 47% of those have practiced it.

  1. If the smoke alarm sounds, your first thought should be to get out. Never go back inside for people or pets.

Fact: Only 8% said that their first thought on hearing a smoke alarm would be to get out. Smoke inhalation is also very dangerous. If you need to go through smoke, get low and go under the smoke till you reach your way out.

For more information or resources regarding fire, electrical, or related hazards, please feel free to visit the National Fire Protection Association at

Introducing our Esporta iS4000

11/13/2019 (Permalink)

The Esporta Washing Machine in the center of a warehouse. Esporta iS4000

Here at SERVPRO of Petaluma/Rohnert Park we use the tagline, “Like it never even happened,” in our advertisements. As a premier cleaning and restoration company, we mean what we say and are determined in being true to our word. Therefore, we are proud to present our Esporta iS4000 Wash System. This machine is unlike any traditional commercial washing machine in the market. The iS4000 uses a unique patented hydraulic spin system for a better and safer cleaning of your damaged soft contents (items). Even restoring them from water damage (categories 1, 2, and 3); heavy smoke/soot; or mold, and biowaste contamination; this machine can help return your items to preloss condition in most cases. 

Need restoration services?

Call us at (707) 588-8226

Ten Things I Needed During a Power Outage

11/12/2019 (Permalink)

The number ten in big black bold font inside of a yellow circle background. The number 10

The month of October was a time of turmoil and unpredictability. The Kincade fire was spreading at an alarming rate and if it wasn’t for the brave firefighters who came from all over the nation to help, there would have been more destruction than what happened. PG&E took preventative measures by shutting off the power in many counties in the bay area. I live in Marin County and my job is in Sonoma. Both locations underwent a blackout for multiple days. During the outage, there were essential items that I wish I had to make the process easier. This is a list that I have compiled from the least to most importance, so that next time I can be prepared and perhaps you could be too.

10. First Aid Kit: Bottom of the list but still an essential item. Not needed for just a power outage but in general for your safety.

9. Powered Portable Charger(s): I realized that having my phone charged was a necessity at times to receive notifications about the fire and to call family members who are experiencing a power outage as well.

8. Batteries: These guys come in handy for a multitude of reasons. Especially if you want access to any electrical item that could use batteries for a charge or for the next item listed.

7. Flashlight: The Night came quickly and before we all knew it, everything was pitch black. Making it difficult to move around. Having a flashlight (especially LED because they last longer) is an essential item that can save you from falling or hurting yourself.

6. Gas: Many of my family members and co-workers were worried to drive for too long, especially in the traffic due to the evacuees leaving the dangers of the fires. Gas stations were generally closed with the next station being about 40 minutes away. Having a car is needed just in case we need to rush to loved ones or evacuate from the fire ourselves.

5. Cooler: A cooler is a great place to store your refrigerated goods. Most people I know had to throw away their week’s supply of groceries. Not only did it cost a lot of money to replace when the power came back, but we were left without any fresh food. Therefore, having a large cooler would be an important item for the preservation of food. Of course, this would only work with the next item on my list.

4. Manual Can opener: A can opener is an important tool to open cans storing unperishable foods. This is a lifesaver and keeps you from having to buy food out in neighboring counties where the lines were incredibly long in some cases. Save yourself the drive and the money.

3. Ice: Everything else on the list are items that you can buy and store until you need them. However, Ice is trickier because it doesn’t last long unless you take up space with a bagful in your freezer. Therefore, when an outage occurs this may be not only the most important item to have but also the most difficult to acquire. For example, I was in the city of San Francisco which is 40 minutes away without traffic and even in the stores in the city was it hard to find ice. Most stores were emptied out because the millions of people knew of the value ice had during this time. This is the most difficult to have but if you have a chance to buy some while an outage is announced by PG&E, my advice is to go buy some asap.

2. Canned or unperishable foods: Just in case you do not have access to a cooler or some ice. Having canned foods or snacks like bars, nuts, or candy could go a long way in keeping you sustained for a while. We didn’t know how long the power was going to be out, but we might as well not go hungry in the process.

1. Bottled Water: We need water to survive and this was an item that was not rare to find like ice but was still highly sought after during the power outage. Preferably not in plastic containers but if presented with an emergency, then it is better to have access to this resource more than any other item on this list and why I have it as my number one choice.

Again, thank you to the first responders and be safe everyone.

Windsor's Happy Halloween Day! Nov. 09, 2019

11/8/2019 (Permalink)

Setting is a front porch. A woman wearing a mask holding a basket of candy for a little girl in a red costume. Happy Halloween Sonoma County!

The Kincade fires may have ruined Halloween Day for the evacuees in the Sonoma County area. But these spirits are unbroken. Check out the holiday event named, “Halloween Take 2!” Brought to you by the residents of Windsor, CA. Take your family and friends to enjoy a night full of tricks and treating around the streets of downtown. If there is a porch light lit, then the residents are open to trick or treaters. Some of us at SERVPRO of Petaluma/Rohnert Park will be out there tomorrow evening with our children to have them enjoy the holiday that was taken from them due to the recent fire. Thank you to all local, statewide, and out of state fire departments for protecting us by containing the fire.

Be safe and Happy Halloween! 

Thank You to Our First Responders!

10/29/2019 (Permalink)

This is an extremely stressful time. Once again, we are experiencing the horror of a massive fire. The Kincade fire began its destruction five days ago and has expanded to 75,000 acres of land. We are fortunate and thankful to the Firefighters and other first responder teams who have been working tirelessly to contain the fire and keep us from harms way. Their efforts have prevented fatalities as of this moment. Preparation has also come with a cost however I live in Marin County and the majority of us have had our power shut off for four days now without any notification as to when the power may turn on. PG&E is working to restore the power by monitoring the wind patterns to see if we may be at risk by faulty power lines. Without power our food storage was the first thing to go. Ice was scarce and many people that relied on refrigeration have had to eat out. Businesses outside of Marin have been busy with people, locals and evacuees from Geyserville and Windsor. Businesses have also had to shut down due to the lack of power leaving those without work as well.

We are being kept in the dark and we can only hope that this fire is extinguished as soon and safely as possible. When this happens, we will need to restore and rebuild what we lost. If you need assistance during that process of getting back into everyday life, then contact a professional here at SERVPRO of Rohnert Park/Cotati and we will be glad to help. Until then, take care, be safe, and avoid be well.  

Tel: (707) 588-8226

How You Can Help Us Provide Better Service

10/10/2019 (Permalink)

Two men steam cleaning a dirty carpet with the tagline, We'll make it, "Like it never even happened." SERVPRO Tagline

At SERVPRO of Rohnert Park/Petaluma our goals are to provide excellent service to our customers and to build up our reputation as knowledgeable experts in the field of Restoration/Mitigation. Our team consists of local-residents who want the best for their communities. We understand that needing an emergency restoration service means going through an unfortunate experience. However, we want you to take comfort in knowing that we have your best interests in mind. Therefore, we are open to hearing your thoughts and/or concerns. We are committed to leaving a positive impact and are not satisfied with our work until we restore the damage done to your property to make it look like it never happened.

Please feel free to contact us either by phone: (707) 588-8226 or by our social media pages (links below).

We value your feedback!

Click here to see us on Facebook

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Click here to see us on Twitter

Main Causes of Home Water Damage

8/30/2019 (Permalink)

Insurance companies report that approximately 93 percent of water damage claims last year could have been prevented by simple home maintenance or the use of a standard shut-off system or leak detection system. With most flood damage claims costing an average of $5,000 in repairs, it's extremely beneficial for homeowners to understand and easily identify possible threats that might lead to water damage.


According to insurance companies, rain damage makes up for 8 percent of all water damage claims. Even small amounts of rain, over time, can wear down at your home and cause eventual damage to your home's foundation or interior. Extreme weather conditions such as floods can also cause major damage to homes, especially without the proper protection. Flood damages lead to especially dangerous amounts of standing water, which can house harmful bacteria and pathogens that often lead to illness.

Plumbing Incidents

Many plumbing problems such as burst pipes and pipe leaks occur within walls and can be very difficult to detect. Left undetected for long periods of time, these plumbing problems can cause severe water damage. Leaky and burst pipes are the most common culprits of flood damage, often resulting from backed up drains and toilets. Experts suggest regular inspections of your pipes in order to catch potential problems and make necessary repairs before any real damage occurs.

Household Appliances

Older and malfunctioning appliances can wreak havoc on a home's internal water systems. Weak hoses and rusted or cracked pipes can lead to future leaks and water accumulation. Homes most frequently experience damage from damaged or aged washing machines and hot water tanks; however, dishwashers, refrigerators, and water heaters can also become more and more susceptible to damage over time. Fixing or replacing older models can prevent future leaks and water damage.

Air Conditioning, Heating, and Ventilation Systems

Most homeowners don't realize that their heating and air conditioning systems require regular maintenance. Without proper attention, these units can see severe moisture buildups which can contribute to the growth of mold and mildew deposits. To prevent these issues, schedule regular maintenance with a professional to catch possible damage. Replacing old fixtures may be necessary in the long run to prevent moisture buildups and, ultimately, water damage.

How to Prevent Water Damage

While some water disasters occur as a result of unpredictable and uncontrollable circumstances, most H2O damage can be prevented through regular home inspections and the periodic maintenance of household products. Homeowners can also install a shut-off system or leak detection system to catch leaks and shut off your water main automatically in the case of a hazardous leak. Investments in smaller repairs and other preventative measures can end up saving you hundreds, even thousands of dollars in the long run.

If you need professional help, call SERVPRO of Petaluma/Rohnert park today 707-588-8226.

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Protect your family and home

8/6/2019 (Permalink)

House fire is a scary situation. It is a disaster that no one ever wants to experience in their life. As a fire restoration and cleaning company, what we come to realize is, many fires originate from the dryer. Here are some ways that you can prevent dryer fire from destroying your home.

  1. Always clean your lent screen before pushing the start button.
  2. Regularly clean your vent hose and make sure to check that they are in good shape. Try to keep the vent hose as short as possible to avoid clogging.
  3. Clean the vent line regularly to prevent clogging. If you are not able to clean the vent yourself, call SERVPRO of Petaluma/Rohnert Park. We have professionals who can quickly remove and restore your vent line.
  4. Keep the area around and behind your dryer clean and away from any material that can cause a fire.
  5. Regularly clean the lint inside of the dryer. Some dryers today may be more difficult to clean in which you'll need a technician help.
  6. If you have a gas dryer, make sure you check your gas line periodically. When in doubt, replace the gas line.

If you need professional assistance in cleaning out your vent line, call us today at 707-588-8226. We are "Here to Help".

Essential Safety Tips When Grilling

8/6/2019 (Permalink)

Outdoor grilling is such a popular method of cooking these days that it is easy to forget that outdoor grills can be very dangerous. In this article I am going to cover some essential safety tips that when followed, will keep you and your family safe during the grilling season.

  • Check Your Grill - This is especially important if your grill has not been used for some time. It is important to check your grill for wear and damage, this applies to both gas grills and charcoal grills. If you have a gas grill then remember to check that the rubber gas hose that connects to your gas cylinder is in good condition.
  • Grill Positioning - Place your grill on a solid, level surface, well away from any flammable material and ideally a good 3 meters from any structure.
  • Never leave a lit grill unattended. - The Fire can quickly and easily rage out of control, and remember that charcoal can burn at very high temperatures.
  • Never allow children or pets to play or run around your grilling area. A knocked over grill can cause severe burn injuries.
  • Never use any kind of accelerant to assist in the lighting of your grill. If you have a gas grill and it does not have an automatic ignition system, then a long handled butane lighter is ideal. If you have a charcoal grill then why not try a chimney starter for ease of lighting.
  • Do not wear loose fitting clothing that is likely to dangle into the fire and catch light. A pair of heat resistant grilling gloves or mitts are a great way of protecting your hands and lower arms.
  • Use long handled grilling tools whilst cooking. This will allow you to reach all areas of the grill without burning your hands. Try and avoid tools made of nylon and other materials that could easily melt.
  • Invest in a grilling thermometer. This will ensure your meat and poultry are cooked right through.
  • Keep a fire extinguisher or a spray bottle of water close to hand. A grill fire can quickly get out of hand - especially when using a charcoal grill. If food drips too much fat and juice onto the fire this can result in a flare up. Usually water from a spray bottle is sufficient to reduce a flare up.
  • Make sure all plates, boards, knives and other utensils that have come into contact with raw fish, meat or poultry are washed properly.
  • When you have finished grilling, ensure the grill is fully cooled before moving it. If you have a charcoal grill, make sure the coals are completely cooled before you empty them

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