Recent Posts

Why SERVPRO is a Leader in the Restoration Industry

1/8/2020 (Permalink)

SERVPRO® is a national brand known in the cleanup and restoration industry, you’ve probably seen or heard our national advertisements. Recently, we hosted the NCAA First Responder Bowl which had the Western Kentucky Hilltoppers played against the Western Michigan Broncos. A game we were proud of watching here at our local franchise in Petaluma/Rohnert Park.

When disaster strikes your business or home, we understand the hardship of having to deal with the issue. Therefore, we would like to inform you about our best practices procedures that we take to ensure that your business or home is in good hands.

Disasters involving water and mold are never easy to process and our goal is to make it easy on the clients to avoid any further frustration. In many cases, we inspect the damages and communicate our findings to all stakeholders by using an estimating software that is preferred by insurance companies due to its standardized pricing and fair approvals of estimates. This process can take days and we utilize this system to make sure that we gain your approval prior to proceeding with services. Disasters may arrive and destroy quickly. However, we at SERVPRO® like to take our time to assess the situation to do a good job in mitigation and restoration.


Here at SERVPRO® of Petaluma/Rohnert Park we are committed to ensuring our clients a positive experience.

Be safe and thank you for choosing SERVPRO®

IS4000 of the Storm

1/3/2020 (Permalink)

December is on average the wettest season in the north bay. However, we are not in the clear skies yet, as the rain will persist during the month of January. Therefore, I would like to discuss the process of contents or item restoration. When a storm hits your home, the devastation may leave numerous locations in need of restoration or repairing. That is why we also conduct organized and efficient pack-outs for all belongings in your property. This ensures a quicker remodeling process and protects your items from any potential damage from a coming storm or from on-site work. We take your belongings to our warehouse where we will cleanup and remove any water damaged using our Esporta IS4000. This machine can restore up to level 4 water damaged items. We remove any water and leave it to dry with our specialize heaters and dehumidifiers.

This ensures that your belongings can also either be restored like nothing ever happened or protected to ensure that nothing happened. Like our tagline says, we make it, "Like it never even happened."

For any storm related situations, feel free to contact us and our service professionals will help you through the process.

We Support Small Businesses!

12/10/2019 (Permalink)

SERVPRO as a nationwide company is known to help restore your property and items during a disaster. However, we do not only specialize in huge disaster losses. Any type of loss is an important job for us and we do the best we can to help make your home look as it did before disaster struck.

We may have the resources and backing from a corporate location to restore large loss properties, however, when it comes to small local businesses. We would like to help you too!

SERVPRO® or Napa County is a locally owned franchise and we are small business too. Therefore, we understand the value and the importance of time we need to keep our businesses growing. Any inconvenience, big or small, we are, here to help®.

The Rainy Season is Here

12/2/2019 (Permalink)

An office building damaged by water. With ceiling pieces on the right and a wet notebook on the left. Water damage at an office.

Sonoma County has been issued a flood warning. Previously we have shared how to's on preventing water damage. However, if you do happen to experience water leakage or flooding. Contact us as soon as you can to have us remove and mitigate any potential harm to your home. 

Listed are a few tips on what to do and what not to do in the even of a storm. 

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible with by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

 DON’T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

When you want a superb water removal service. Trust the trained technicians here at SERVPRO® of Petaluma/Rohnert Park. We work to get your home looking, "Like it never even happened."

 Call Us at Anytime!

We are Available at Anytime: (707) 588-8226

Choose SERVPRO®

12/2/2019 (Permalink)

SERVPRO logo on a large green container positioned to the right with trees and the sky to the left. The SERVPRO® Logo

Choosing a restoration company when a disaster strikes your home is a difficult choice to make. Trust is one of the biggest decision makers and we work hard to establish that trust to our clients and communities. Therefore, we are at your service 24 hours a day and 7 days a week for whenever you need us. When fire, flood, or mold attacks your home, we at SERVPRO® of Petaluma/Rohnert Park restore through the mitigation of damage created by unpredictable natural disasters. When it comes to these services, we want your office or home to look, “Like it never even happened.”

As a trusted leader in the restoration industry with more than 1300 Franchises Nationwide, 79 Large Loss Response Team, and a team of professionals who are highly trained and certified in IICRC (Institute of Inspection Cleaning and Restoration Certification). Which sets the standards for best practices in the cleaning and restoration industries.

Need Service?

Call us here at SERVPRO® of Petaluma/Rohnert Park. (707) 588-8226

Clean your Gutters

11/25/2019 (Permalink)

Cleaning gutters is part of home maintenance and before the rainy season it would be in your best interest to check and clean your gutters from any debris that might lead to a clog.

You will need:

  • Ladder
  • Buckets or a tarp
  • Trowel or gutter scoop
  • Garden hose
  • Spray nozzle
  • Wire hooks
  • Work gloves or latex gloves
  • Gutter hardware

First thing you’d want to do is place the ladder squarely and safely on the floor. Then place a tarp or buckets underneath for collecting debris. Put on your latex gloves and then your work gloves to keep your hands dry. Afterwards, grab the debris you can clogging the gutters and throw them to the tarp below or place them in a bucket. The next step would be to use the garden hose with the spray nozzle attached to flush any remaining debris in the gutters. If you don’t see the same amount of water is releasing from the drain, it might mean that you have a clog. In this case you’d want to place the hose at full power from the bottom of your gutter to shoot water in the opposite direction.  The last thing would be to check the gutter and see if it is sloped correctly to remove the possibility of standing water.  

Taking these steps will assure that you have a nice clean flow of water when the rain falls. Here at SERVPRO of Petaluma/Rohnert Park we want to inform you of preventative measures to keep your home from water damage. However, if you do need restoration services from a leader in the industry with nationwide support. Then call us at (707) 588-8226. We are available 24 hours a day, 7 days a week.

No Job is too Big, No Team is Too Small

11/22/2019 (Permalink)

A white tent with a SERVPRO logo in the front and 1-800-SERVPRO on the side. Many SERVPRO trucks on the left. FASTER TO ANY SIZE DISASTER

Disasters are unpredictable and can bring in huge losses. However, here at SERVPRO® of Petaluma/Rohnert Park, no job is too big for us to handle. Recently, we experienced the devastation of the Kincade fire, my duty involved assisting out technicians install air purifiers in huge commercial buildings such as hospitals, retailers, or banks. In one of those jobs I helped in setting up 15 industrial sized purifiers in different floors so that the hospital staff and patients were protected from the harmful air pollutants that were released due to the fires. With a corporate backing, SERVPRO® Industries LLC, we have the resources of 79 Large Loss Teams Nationwide and 1300+ franchises with qualified mitigation and restoration professionals who are, Here to Help®.

Please be safe and if you need any water mitigation or fire damage restoration. Call us at (707) 588-8266. Thank you.

Steps to Avoid Water Damage this Winter

11/21/2019 (Permalink)

Top of photo says, "Here to Help" and there is a SERVPRO professional copied 3x holding a flashlight under a crawl space. Here to Help

Winter is coming. And with it, the rainy season begins.

Therefore, it is crucial to take preventative measures to avoid any water damage done to your home. Even in California your pipes can freeze which doesn’t only prevent hot water or any water, but also leaves your pipes vulnerable for rupture which means more damage done to your entire house. How is this prevented?

Check your pipes and keep them insulated by either surrounding them with either foam or any other insulator material. Use electrical tape to wrap the insulator around your pipe. For pipes that are hard to reach, use hot water to run through the pipes which assist in warming up the pipes.

Another preventative measure you can take is by caulking and sealing your windows in your home.

Inspect your home and count the windows that need to be caulked. Having a caulking gun that you can buy at your local hardware store is needed. However, determining what type of caulk you use will determine on your specific home needs. I would recommend asking a professional. Things to consider as well, your timing of the project and the weather conditions. Caulk may take 24 hours to dry and a rainstorm could ruin your progress. Then make sure you clean and remove any old caulk before applying the new caulk. Smooth it out with a popsicle stick or plastic spoon. Then wait for 24 hours and your home becomes better insulated.

Consider how long it has been when someone has inspected your roof.

This is very important and dangerous if not handled carefully. I would advise hiring a professional to inspect and make any necessary changes to keep water from leaking through your roof. Also note the condition your gutter is in. Remove any clutter to allow the proper drainage of water.

There are many more preventative measures but taking these steps will secure your home a little more than just riding the season out.

For any professional restoration services, contact us here at (707) 588-8226.

SERVPRO® of Petaluma/Rohnert Park

A SERVPRO Story

11/20/2019 (Permalink)

A black and white photo with a SERVPRO vehicle in the center and a SERVPRO professional with a woman on the right. History of SERVPRO®

History:

The history of SERVPRO® industries LLC begins in 1967 when a couple decided to create a painting business in Sacramento, CA. This couple was Ted and Doris Isaacson and their business would grow and change into a franchisor of cleanup and restoration in 1969. Around this time, they acquired 175 Franchises from the Bristol-Meyers Domesticare Division. The business would continue to grow and now SERVPRO® has been established nationwide consisting of 1,500 franchises. They have also been awarded and ranked #1 consecutively in the Restoration Services category by Entrepreneur Magazine since 2005.

Our Commitment:

With a long history of success in the restoration industry, we at SERVPRO® of Petaluma/Rohnert Park have a responsibility to you guys in the community to do a great job and be a proud representative of the SERVPRO® name.

Contact Us:

Need restoration services? Give us a call and one of our professional team members will help you in the right direction. Phone: (707) 588-8226.

5 Safety Tips for your Fire Escape Plan

11/19/2019 (Permalink)

A brown wooden background with five silver bars that make the five symbol in Roman numerals. The Number Five in Roman Numerals

October is Fire Prevention Month and our team at SERVPRO of Petaluma/Rohnert Park have followed these safety tips shared by the National Fire Protection Association through this year’s National Fire Prevention Week campaign, “Not Every Hero Wears a Cape. Plan and Practice Your Escape!”

Please be safe and follow these tips so that you and your family can escape the fire safely.

  1. It is important to know the layout of your home. Make an escape plan by drawing a map that shows all your windows and doors, which could potentially be your exit strategy.

Fact: One-third of American households who made an estimate thought they would have at least 6 minutes before a fire becomes life threatening. Unfortunately, the time available could be as little as one to two minutes, according to Lorraine Carli, NFPA’s vice president of Outreach and Advocacy.

  1. Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside can be easily opened.

Fact: A closed door may slow the spread of smoke, heat, and fire. Make sure to close all doors behind you when exiting a room. Also, check to make sure a door is not hot, that can be an indicator of a fire on the other side.

  1. Have an outside meeting place (like a tree, light pole or mailbox) a safe distance from the home where everyone should meet.

Fact: Escape planning and practice can help reduce the time to get everyone out. It is best to call the Fire Department when outside your home.

  1. Practice your escape plan during the day and night with everyone in your home at least twice a year using different ways out. Be extra mindful to teach children how to escape on their own in case you can’t help them.

Fact: While 71% of Americans have an escape plan in case of a fire, only 47% of those have practiced it.

  1. If the smoke alarm sounds, your first thought should be to get out. Never go back inside for people or pets.

Fact: Only 8% said that their first thought on hearing a smoke alarm would be to get out. Smoke inhalation is also very dangerous. If you need to go through smoke, get low and go under the smoke till you reach your way out.

For more information or resources regarding fire, electrical, or related hazards, please feel free to visit the National Fire Protection Association at https://www.nfpa.org/.