Recent Posts

Smoke and Soot Cleanup

8/13/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Petaluma / Rohnert Park will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (707) 588-8226

Grill Safety

8/10/2018 (Permalink)

With the weather growing warmer and grilling becoming the cooking method of choice for many people it becomes crucial to remember grilling on Charcoal grills and or gas grills can present a variety of safety hazards. So before you heat up your grill, here's a few tips on grilling safely.

Grill Placement

Never use your grill indoors, in a garage, or under anything that could catch fire.

Place your grill at least ten feet away from your home, or any other structures or buildings.

Keep a spray bottle and fire extinguisher nearby at all times.

Charcoal Grill Safety

Make sure you use your grill in an open space. Charcoal grills burn off dangerous carbon monoxide gas that builds up in closed areas.

Never use any flammable or combustible liquid to start the fire. These starter fluids could cause an uncontrollable flash fire; add more charcoal or use kindling instead.

After grilling, allow charcoals to cool completely, soak them in water, and then store or dispose them in a metal container so they don't reignite.

Gas Grill Safety

DO

  1. Follow the grill manufacturer’s instructions and keep written materials handy.
  2. If the igniter no longer works, replace it in accordance with the grill manufacturer’s instructions.
  3. Keep the top of the grill open until you are sure the grill is lit, even if you have an electronic ignition. 4. Cover disconnected hose-end fittings with plastic bags or protective caps to keep them clean when the grill is not in use.
  4. Store propane cylinders outdoors in an upright (vertical) position.
  5. If you smell gas, and it is safe to do so, turn off the cylinder valve, turning it to the right (clockwise). If you are unable to turn off the valve, immediately leave the area and dial 911 or call your local fire department. Before you use the grill again, have a qualified service technician inspect your grill and cylinder.
  6. Consult a qualified service technician if you are having grill or propane cylinder problems.
  7. Keep your grill clean to prevent flare-ups.
  8. Check for knots or kinks in gas hoses.
  9. Make sure the area around the grill is free of leaves or anything else that could ignite.

DON’T

  1. Smoke while handling a propane cylinder.
  2. Use matches or lighters to check for propane leaks.
  3. Pour an accelerant such as lighter fluid or gasoline on the grill.
  4. Allow children to tamper with the cylinder or grill.
  5. Use, store, or transport propane cylinders near high temperatures (this includes storing spare cylinders near the grill).
  6. Transport propane cylinders in your trunk. Instead, keep in a cool place, such as an air-conditioned car.
  7. Move a lit grill.
  8. Leave a lit grill unattended.
  9. Attempt to adjust any gas containers or hoses while the grill is lit.
  10. Grill in a covered patio or garage, even with the doors open, because gases can build up.

Maintenance and Personal Safety

Check your grill frequently for cleanliness. Make sure no animals or bugs have crawled inside.

Don't allow fat and grease to buildup. A hot grill can ignite fat and grease and start a fire.

Common Biohazard Scenarios

8/2/2018 (Permalink)

We provide cleanup and recovery services for many biohazard situations. These include the following:

Sewage backups, Crime scene residues, Suicide/death accidents, Homicide cleanups, Blood cleanup Accident cleanup, Hoarding scenes, Animal waste/remains, Chemical spills/Tear gas cleanup and Meth lab cleanups.

The most common Biohazard scenarios that we

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Petaluma / Rohnert Park Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO of Petaluma / Rohnert Park realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

We help you with your mold issue

7/17/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (707) 588-8226

Water Damage During the Rainy Season in Spring

7/16/2018 (Permalink)

Spring calls for rain and storms, and for many people that can lead to wet floors or even flooding. Intrusion of water into your home can result in mold growth if left unattended. The best way to control mold growth is to control the moisture. Getting rid of mold completely in a household environment is nearly impossible.

If you find yourself with a soggy or soaked carpet, give SERVPRO of Petaluma /Rohnert Park a call!

We know how to handle your small water damages as well as your large water damages. If you have any questions or need assistance at any hour of the day just dial (707) 588-8226 and we will answer 24/7! We are here to make it Like it never even happened!

Safe Flood Clean-up Tips

6/8/2018 (Permalink)

Storm Damage Safe Flood Clean-up Tips SERVPRO of Petaluma / Rohnert Park (707) 588-8226

Before entering a building where flood damage may have occurred, make sure it’s safe: check for electrical hazards and structural damage, and use proper protective gear like boots, gloves and respirators. Before you start any construction or repairs, check for common hazardous materials like lead paint and asbestos, which may require help from professional and State-licensed contractors.

Then, follow these tips:

  • Act quickly
    The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours. Have a list of professionals on hand to call, and understand your insurance policy, as some only cover mold damage up to a certain amount, while others don’t provide any reimbursement for mold.
  • Ventilate affected areas to prevent mold growth
    Mold loves moisture and organic materials such as paper or particleboard. In order to mitigate or slow damage, open windows if weather permits and place fans inside of them to keep air moving and maintain moderate temperatures. Work toward the fan as you clean to minimize cross contamination.
  • Assess damage to items and materials
    Assess the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. There are ways to salvage specialty items but the decision on whether to save or trash an item will vary depending on the dollar and sentimental value to the owner. It may not be worthwhile to salvage drywall, carpets and pads, mattresses, pillows, box springs and particleboard. On the other hand, it might be worthwhile to restore costly Persian rugs, leather couches and antiques or heirlooms. Wet clothing and many household fabrics may be salvageable through machine washing, and a 10-minute soak in detergent and hot water, to remove contamination and stains. The IICRC strongly recommends that in water damages where there are contaminants present (e.g., bacteria, sewage, mold) or where small children or immune-compromised individuals are present that an inspection be conducted by an appropriately trained restorer and remediator.
  • Expose pockets of saturation
    Hidden and concealed pockets of saturation need to be opened for cleaning and drying. Layers between building materials hold water that must be discovered and removed or dried. On walls, find the water line and inspect at least a foot beyond it to make sure all damage, wet materials and mold are discovered. Remove and discard the damaged drywall and wet wall insulation. Wet carpets can usually be dried by professionals with the right equipment, but carpet padding, which is like a big sponge, should be discarded. Wood base trim and hardwood can also be saved with the right equipment if they can be accessed and completely dried on both sides. Remember to investigate concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  • Conduct a thorough cleaning
    Durable, non-porous or semi-porous materials, such as studs and joists, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. During cleaning, take care to protect areas that are unaffected by the water or mold. After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. Professionals like water restoration and mold remediation contractors and indoor environmental professionals can help you decide what is best for your situation. Once you’ve cleaned the wet materials, conduct another round of cleaning. If you choose to vacuum, use a HEPA-filter vacuum to remove allergens, fine dust and spores.
  • Confirm drying before reconstruction
    In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction.

http://www.IICRC.org/consumers/care/water-damage/

Does your Home Have a Mold Problem?

6/6/2018 (Permalink)

Mold Remediation Does your Home Have a Mold Problem? If You See Signs of Mold, Call Us Today – (707) 588-8226

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Restoring Your Commercial Property After A Water Damage

6/5/2018 (Permalink)

Flooding and water damage events at Petaluma and Rohnert Park commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Petaluma / Rohnert Park

We specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Causes of Kitchen Fires

5/24/2018 (Permalink)

Fire Damage Causes of Kitchen Fires SERVPRO of Petaluma / Rohnert Park (707) 588-8226

The kitchen is the source of many fire hazards because it's where heat, electricity, water and grease come together.  The most common type of fire is the grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and into other rooms of the house.

Common Causes of Kitchen Fires

  • Too high temperature in the fryer
  • Vegetable, more flammable, oils
  • Old, more flammable oil, in the deep fryer
  • Fat deposits in the flue and ventilation ducts
  • Misalignment sprinklers due to equipment moved around
  • Clogged melting links of the sprinklers leading to impaired function

Other types of kitchen fires include oven fire or the microwave.  When a fire starts, keep the door closed and turn off the oven.   The lack of oxygen will suffocate the flames. If continues to smoke like a fire use a fire extinguisher or call fire department.

At SERVPRO of Petaluma / Rohnert Park we are available 24 hours and 7 days a week.  Give us a call at (707) 588-8226.  We can help make any fire damage you are facing and make it, "Like it never even happened!"

Pet Fire Safety Tips

5/24/2018 (Permalink)

Fire Damage Pet Fire Safety Tips SERVPRO of Petaluma / Rohnert Park (707) 588-8226
  • Pets are curious. They may bump into, turn on, or knock over cooking equipment. Keep pets away from stoves and counter tops
  • Keep pets away from candles, lamps, and space heaters.
  • Always use a metal or heat-tempered glass screen on a fireplace and keep it in place.
  • Keep pets away from a chimney’s outside vents. Have a “pet-free zone” of at least 3 feet (1 meter) away from the fireplace. Glass doors and screens can stay dangerously hot for several hours after the fire goes out.
  • Consider battery-operated, flameless candles. They can look and smell like real candles.
  • Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords. Have any problems checked by a professional.
  • Have working smoke alarms on every level of the home. Test your smoke alarms at least once a month.
  • If the smoke alarm sounds, get out and stay out.
  • Never go back inside for pets in a fire. Tell firefighters if your pet is trapped.

At SERVPRO of Petaluma / Rohnert Park we are available 24 hours and 7 days a week.  Give us a call at (707) 588-8226.  We can help make any fire damage you are facing and make it, "Like it never even happened!"